No refunds ~ store credit (in the form of an E-Gift Card code) or exchange only for items received back to the store within 14 days.

You will be responsible for return shipping costs.
Item(s) must be mailed back within 14 days of receiving your order.
Item(s) must be unworn and in original condition with tags attached.
Principessa is not responsible for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your items.